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About Accurate Lift Truck Inc.
An Introduction to Accurate Lift Truck Inc.
Accurate Lift Truck, Inc. was founded in 1982 as an independent forklift service company. For our first eight years, we grew by providing top-notch service on all makes and models of lift trucks. During this period, we developed a reputation as the premier forklift service company in Southern New Jersey. We pioneered the philosophies and policies that have been setting the standard for quality service in the industry. By 1990, our reputation had spread and we became a Mitsubishi forklift truck dealer. Our strategic alliance with Mitsubishi continues to grow. We are now able to offer a full line of forklifts, pallet jacks and narrow aisle machines. Accurate Lift Truck received Mitsubishi's coveted "Diamond Dealer" award for SIX STRAIGHT YEARS from 1996 through 2002. This prestigious award is given only to the best of the best and we are proud of that distinction. Personalized service and creative partnerships with our customers are the cornerstone of our business relationships. It is on this foundation that we will move confidently into the future; "Delivering Solutions" to our valued customers.
Accurate Lift Truck, Inc. expanded into Pennsylvania, Maryland, and Delaware in 2001 with the acquisition of Penn Forklift Services. The Penn organization has been a great addition to the Accurate family due to its customer service oriented staff. The additional benefits include the added coverage that the Accurate/Penn organization provides due to Penn being one of the northeast's fastest growing KOMATSU dealers. This allows us to provide OEM products, parts, and services to 4 states for MITSUBISHI AND KOMATSU PRODUCTS.
At Accurate, we're serious about customer service. You can expect a telephone call from our Customer Service Representatives on a periodic basis. Share your thoughts with them on any service that we provide. Their goal is to maintain open communication and promote a healthy business relationship between our companies. Over the years we've developed long-standing policies and practices that make customer service a priority with our uniformed service technicians and our managers:
- Service & parts for all makes and models
- 24 hour emergency service 365 days a year
- Individual technician assigned to your account and a Customer Service Representative to back him up
- Special programs make customer satisfaction the number one priority with our service technicians
- Weekly information sessions keep our staff up to date about a client's unique problem or situation
- Longer parts and labor warranties than the competition
- Competitive pricing and cost effective maintenance programs
Thank you for considering Accurate Lift Truck as your forklift supplier. We promise to do everything in our power to earn the faith you have placed in us.
We put our professional service reputation on the line every time you call. Accurate guarantees performance, quality and service, while allowing you to concentrate on the profitability of your business.
Service Satisfaction Guarantee
Accurate guarantees that you will be 100% satisfied with the service you receive or we'll give you your money back. This guarantee applies to any service job we do. If you're not completely satisfied, call us within 30 days and give us a chance to resolve it. If we can't resolve the problem to your satisfaction, we will refund your money. It's just that simple. Guaranteed. Learn more about our forklift service plans.
Accurate Lift Truck is certified as a Master Fleet Manager by Fleet Management Services.
Quality Parts Guarantee
Accurate guarantees professional trained service technicians who will understand your equipment and fix it right the first time. Accurate only carries OEM authorized or first quality after market replacement parts and all parts are guaranteed 100%. We will replace any defective or damaged part without question. See the details on our MASTERSOURCE parts program.
Response Time Guarantee
Should you place an emergency service call, we guarantee that a technician will respond within two hours or less, provided you're covered under Accurate's full service maintenance agreement. This applies to service calls placed during normal business hours: 8 AM to 5 PM Monday through Friday, except holidays. If Accurate fails to meet this response guarantee, your company will receive a 10% credit towards your next service call.
At Accurate, our goal is to meet all your material handling needs. From a dock plate to a fleet of new forklifts, our professional sales staff is ready to provide your company with the equipment and service you need.
- Full line of new propane, gasoline, diesel, and electric forklifts
- Stand-up narrow aisle trucks and electric pallet jacks
- Full line of completely reconditioned used equipment
- Full maintenance program
- Fleet audits and fleet management
- MASTERSOURCE parts for all makes and models
- Paper clamps, side shifters and specialty attachments
- Hand pallet jacks
- Dock plates and racking systems
- Industrial batteries, sales and service
- Industrial tire service
- Safety training classes
Rentals and Leases
We have a modern rental fleet ready to meet your short and long term needs. Call and check our competitive pricing on forklifts and pallet jack rentals. We can tailor a program to fit your budget. Learn more about our flexible leasing solutions.
- Short term rentals
- Long term rentals
- Flexible leasing programs including:
- Off balance sheet financing
- Fair market value and full capital leases
- Leases with or without maintenance
- Fleet buy-back/lease back programs
- Factory subsidized interest rates
- Customized lease agreements